Privacy Policy

This Privacy Policy explains how Stock Near Me collects, uses, stores, and shares information when merchants install or use our Shopify app and when visitors access our public website.

1. Who we are

Stock Near Me is a Shopify app operated by ComercIA. The app helps merchants display in-store product availability by location on product pages.

2. Information we collect from Shopify

To provide the app's core functionality, we access limited store data made available by Shopify after a merchant installs the app and grants permission.

• Product data: product and variant identifiers needed to show stock for the currently selected variant.
• Inventory data: inventory availability for a variant across the merchant's locations.
• Location data: location names and address details that the merchant chooses to display to shoppers.
• Store and app session data: shop domain, app authentication details, scope information, and technical session metadata required to securely operate the app.

3. Information we collect directly from merchants

• Configuration selected inside the app, such as visible locations and safety stock values.
• Support communications that merchants send to us by email.
• Technical information included in troubleshooting requests, such as shop domain, screenshots, product URLs, theme details, and error descriptions.

4. Information we collect from merchant customers

Stock Near Me is not designed to collect or use protected customer data from Shopify APIs such as customer profiles, orders, payments, or checkout details.

When a shopper loads a storefront page that contains the Stock Near Me block, our systems may receive limited technical request data that is normally generated by web requests, such as IP address, browser details, and request timestamps. We use this information only for security, reliability, and debugging.

5. How we use information

• Authenticate the app with Shopify and maintain secure sessions.
• Retrieve and display inventory availability by location for the selected product variant.
• Store merchant preferences, including hidden locations and safety stock settings.
• Respond to support requests, fix issues, and improve reliability.
• Protect the app, prevent abuse, detect errors, and comply with legal obligations.

6. Shopify permissions used by the app

The app currently requests the following Shopify permissions:

• read_products
• read_inventory
• read_locations
• read_themes

We request only the permissions necessary to provide the app's current functionality. The read_themes scope is used to detect whether the selected theme supports Online Store 2.0 app blocks and to guide merchants through onboarding.

7. Sharing of information

We do not sell personal information. We may share information with service providers that help us host, secure, or operate the app and website, but only as needed to provide the service. We may also disclose information when required by law, to enforce our terms, or to protect the security of merchants, shoppers, Shopify, or our services.

8. Data retention

We retain information only for as long as it is reasonably necessary to provide the app, maintain security, resolve disputes, meet legal obligations, or fulfill valid support requests.

• App configuration and session records are kept while the merchant uses the app and for a limited period afterward when needed for security, backup, compliance, or troubleshooting purposes.
• Support records are retained for as long as needed to manage support history and related operational issues.

9. International transfers

We and our service providers may process information in countries other than the country where the merchant or shopper is located. When we do so, we take reasonable steps to protect information in accordance with applicable law.

10. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Shopify privacy requests and individual rights

Where required, we respond to applicable privacy requests, including requests that Shopify forwards through mandatory compliance webhooks. Depending on applicable law, merchants and individuals may have rights to access, correct, delete, or restrict certain personal data.

To make a privacy-related request, contact us at support@stock-near-me.com.

12. Website usage

When you visit our public website, our hosting providers may automatically process basic technical data required to deliver the site and maintain security, such as device type, browser version, request time, and IP address. We do not use the public pages to intentionally collect merchant customer data.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and revise the "Last updated" date above.

14. Contact

For privacy questions, support, or data requests, contact: support@stock-near-me.com